8777 but Privacy Policy
This document provides a complete and transparent description of how your personal information is collected, what it is used for, and how it is kept secure.
Table of Contents
Scope and Applicability of This Policy
This Privacy Policy applies to the 8777 but platform. It covers all persons who visit our website, create an account, make deposits or withdrawals, play games, or use our services in any other way. By reading this page, you will understand our responsibilities and commitments regarding your personal information.
Before using our services, you are requested to read this policy carefully. You should also read our Terms and Conditions, as both documents together define the relationship between you and us. By continuing to use our services, you are considered to have accepted the terms described in this policy.
In this policy, "we", "our", or "8777 but" refers to the organisation operating this platform. "You" or "user" refers to any visitor, registered or unregistered, on our platform.
Information We Collect
Certain personal information needs to be collected to run our services properly. The categories of information collected are described in detail below:
2.1 Identity Information
- Full name
- Date of birth
- National ID or passport number (for identity verification)
- Current address
2.2 Contact Information
- Mobile number
- Email address
2.3 Financial and Transaction Information
- bKash, Nagad, Rocket, or Upay account number (for deposits and withdrawals)
- Deposit and withdrawal history
- Bonus and reward claim records
2.4 Technical Information
- IP address
- Browser type and version
- Device type and operating system
- Visit time, duration, and page information
2.5 Gaming Activity Information
- Play history and bet amounts
- Casino and slot session information
- VIP level and cashback programme information
How We Collect Information
We collect information in the following ways:
3.1 Direct Collection
Information you provide directly during account registration, login, deposits or withdrawals, and when contacting the support team is collected directly.
3.2 Automatic Collection
When you use our website, technical information is collected automatically through cookies, web beacons, and similar technologies. This helps improve your browsing experience.
3.3 Collection from Third Parties
For identity verification, fraud prevention, and payment processing, we may receive relevant information from payment service providers and identity verification organisations.
Purpose of Using Information
Your information is used only for the purposes described below and for no other purpose:
- Account Management: To create, verify, and maintain your account.
- Financial Transactions: To process deposits, withdrawals, and bonuses.
- Identity Verification: To complete the KYC process to prevent fraud and money laundering.
- Service Improvement: To analyse user experience and improve the platform.
- Communication: To send important service-related notifications.
- Security: To detect unauthorised account access and suspicious activity.
- Responsible Gaming: To monitor user gaming habits and provide support when needed.
- Legal Obligations: To comply with applicable laws and regulations.
We may use your information for marketing or promotional purposes, but your consent will be obtained before doing so. You can opt out of such communications at any time.
Sharing Information with Third Parties
8777 but does not sell your personal information for commercial purposes. However, in certain circumstances, necessary information may be shared with our trusted partners:
5.1 Payment Service Providers
Financial information is shared with the relevant payment service providers to process transactions through bKash, Nagad, Rocket, and Upay. This sharing is conducted under strict security protocols.
5.2 Game Software Providers
Necessary gaming information may be shared with Evolution, Pragmatic Play, PG Soft, JILI, and other game providers to operate the games.
5.3 Identity Verification Organisations
Certain information may be shared with identity verification organisations for account security and fraud prevention.
5.4 Legal Requirements
We may be required to provide information if there is a court order, a lawful request from law enforcement, or any other legal obligation.
Outside the cases mentioned above, your personal information will not be transferred to any third party under any circumstances.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies. Cookies are small data files stored in your browser that help improve your browsing experience.
6.1 Types of Cookies
- Essential Cookies: Required for the basic operation of the website; these cannot be disabled.
- Functional Cookies: Help remember your preferences and settings.
- Analytics Cookies: Collect statistics to understand how users are using the site.
- Security Cookies: Used to detect and prevent fraudulent activity.
6.2 Cookie Control
It is possible to disable cookies through your browser settings. However, if essential cookies are turned off, some features of the website may not work properly and your user experience may be affected.
Data Storage and Security
8777 but has implemented industry-standard technical and organisational measures to ensure the security of your personal information.
7.1 Encryption and Technical Measures
- SSL (Secure Socket Layer) technology is used to keep data transfers secure.
- Stored data is kept in encrypted form.
- Regular security audits and vulnerability assessments are conducted.
- Access control systems ensure that only authorised staff can access the data.
7.2 Data Retention Period
Your information is retained for as long as your account is active or as needed to provide services. Even after an account is closed, certain information may be retained for a defined period to meet legal obligations.
7.3 Response to Data Breaches
If a security breach occurs and it puts your information at risk, we will notify you as quickly as possible and all necessary steps will be taken to resolve the situation.
Protection of Minors
All casino and betting services on 8777 but are strictly for persons aged 21 or above. We do not knowingly collect information from anyone under 21 years of age.
Date of birth is verified during account registration, and identity document verification may be requested in suspicious cases. If it becomes known that information from a minor has reached us, it will be deleted immediately.
To learn more about responsible gaming, please read our Responsible Gaming Guidelines.
Your Rights
You have the following rights regarding your personal information:
9.1 Right to Access Information
You can request to know what information we hold about you. We will respond as quickly as possible.
9.2 Right to Correct Information
If the information stored about you contains any errors or is incomplete, you have the right to request a correction.
9.3 Right to Delete Information
In certain circumstances, you may request that your information be deleted. However, if there are legal obligations, it may not be possible to delete all information immediately.
9.4 Right to Object to Processing
You have the right to object at any time to the use of your information for marketing communications. Following such a request, we will stop sending marketing communications.
9.5 How to Exercise Your Rights
To exercise any of the rights mentioned above, please contact our support team. Our 24/7 live chat and email support team is ready to process your requests in both Bengali and English.
Policy Changes
8777 but reserves the right to review and update this privacy policy as needed. If there are any significant changes, we will notify you in the following ways:
- The date of the latest update will be published on this page.
- For important changes, a notification may be sent to your registered email or mobile number.
- A notification may be displayed at the time of login.
If you continue using our services after the updated policy is published, you will be considered to have accepted the new policy. We therefore recommend visiting this page regularly.
In addition to this privacy policy, you can visit our About Us page to learn more about us, where detailed information about the platform's background and values is available.
Contact
If you have any questions, comments, or complaints regarding this privacy policy, please get in touch with us. Our support team is available seven days a week, twenty-four hours a day, in both Bengali and English.
Live Chat: Use the direct chat feature from any page on the website.
Email: [email protected]
For answers to common questions, you can visit our Frequently Asked Questions (FAQ) page.