What to do if you forget your password or username
It is quite common to forget your password after not logging in for a long time or when trying to sign in from a new device. To recover your password on 8777 but, click the "Forgot your password?" link below the login form.
Then enter the mobile number or email address you provided during registration, and an OTP or recovery link will be sent to you. Use that code to set a new password. Your password should be at least 8 characters long, and including numbers and special characters is recommended.
If you cannot remember your username, you can also log in using the mobile number you used during registration. If the issue is not resolved, contact 8777 but's 24/7 live chat or email support — help is available in Bengali.